The site is broken
A page that will not load or a button that does nothing.
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Step 1: Tell us on the help page
At the bottom of Help is "Something on the site is broken". Say what you were doing and what the site did instead. Your email is optional. No account is needed.
On a phone, from afinfestival.com -
Step 2: You see what is sent
Under the form, the page shows in plain words what it will send with your message (the page you are on, your screen size, which browser, and your display settings), and nothing that identifies you, before you send it.