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Most people who reach this page were nominated by AFIN and never heard from us, because somebody else entered their film and we only hold that person’s address. It is a gap in what we know, not a judgement about your work, and it is fixable.
Below is a step-by-step guide for every button in our letters and every part of your account, with pictures of the screens you will meet. The questions we hear most are further down.
The links in your letter
What each button in an AFIN letter opens, and what to do on the other side.
- Claim your page The MAKE IT YOURS button: set up your account and your page is yours. 5 steps →
- Add your credit The ADD YOUR CREDIT button: put your name on your film, once. 5 steps →
- Help us reach your cast and crew The HELP US REACH THEM button: pass on an address, no account needed. 4 steps →
- Is this page you? Your name is on a page but the letter went to someone else. 4 steps →
- Somebody else entered my film A producer, a school or a collaborator entered it, so we hold their address. 3 steps →
Your account and your page
Signing up, signing in, and keeping your page the way you want it.
- Make a free account Sign up, confirm by email, then sign in. 4 steps →
- Sign in, and a forgotten password Signing in, and setting a new password from an email link. 4 steps →
- Edit your page Your biography, portrait, gallery and links, reviewed before they publish. 5 steps →
- Your projects Synopsis, statement, trailer, poster and stills for your film. 3 steps →
- The AFIN Directory Be found by other AFIN members, on your terms. 3 steps →
- Reach another member A request with a reason, answered in your inbox. 4 steps →
- Your watchlist Save films as you browse, and take the list with you. 3 steps →
Awards, laurels and prizes
Your laurel, your certificate, IMDb, and what a 2026 win brings.
- Download your laurel The official laurel for your poster and press kit, from your film's page. 3 steps →
- Your certificate of nomination A printable A4 certificate, on the same laurel card. 2 steps →
- List it on IMDb IMDb takes festival awards from the festival's event page. 3 steps →
- Your 2026 prizes and trophy What a 2026 win brings, and how it reaches you. 3 steps →
- The festival photographs The screenings, the awards night and the red carpet. 2 steps →
Memberships
The four memberships, what a gifted one means, and founding pricing.
- The four memberships Attendee, Creator, Industry and Founding Patron, each containing the one below. 3 steps →
- A membership we gave you Nominees hold Creator and winners hold Industry, and it never expires. 3 steps →
- Register interest in a paid membership Hear first when paid memberships open, at founding pricing. 3 steps →
Something is wrong
A credit, a letter, or the site itself. A person reads every message.
- A credit is wrong or missing The archive is built from the submission, and it is ours to fix. 2 steps →
- Not you, or no more letters A letter reached the wrong person, or you would rather not hear from us. 2 steps →
- The site is broken A page that will not load or a button that does nothing. 2 steps →
- Talk to a person A person reads everything that comes in, and replies. 2 steps →
The questions we hear most
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I was nominated and never got an email from AFIN
That is our gap, not yours. We can only write to the address on the submission, and for most films that address belongs to whoever entered it rather than to you. Find your own page on the site and tell us it is you: a person here checks it and writes to you.
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Somebody else entered my film
That is the normal case, not a mistake. A producer, a school, a sales agent or one of your collaborators entered it, so the festival holds their address and not yours. Two things can happen: they can pass your details to us, or you can tell us yourself from your page.
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I am in the cast or crew, not the nominee
Your page is still yours. AFIN keeps a page for everyone credited on a film it has screened or recognised, whatever the role. If the person who entered the film has an AFIN account they can invite you directly; if not, tell us from your own page.
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A credit on a film is wrong
Tell us and we will correct the record. The archive is built from what was submitted, so a missing or mistaken credit usually means the submission said so, and it is ours to fix rather than yours to live with.
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My film’s details need changing
A synopsis, a statement, a trailer, a poster or stills can all be updated by the people who hold the project, once they have an AFIN account. Everything is reviewed by a person before it reaches the site. If you hold an account already, it is in Your projects.
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I would rather just talk to somebody
A person reads everything that comes in, and replies. There is no queue system and no form you have to fill in twice.
Telling us a page is yours does not sign you in and does not change the page. A person at AFIN checks it and writes to you.
Something on the site is broken
Not about your page or your film, but the site itself: a page that will not load, a button that does nothing, a video that will not play. Tell us and a person here reads it.